Shipping policy

RBE STUDIOS / YouLoveRBE STUDIOS

Thank you for shopping with  RBE STUDIOSAttachment.png. We appreciate your support and aim to provide a smooth and reliable shipping experience for every customer.

1. Order Processing

Orders are typically processed within 1–7 business days after payment confirmation. Processing times may vary during:

  • New drops
  • Restocks
  • Holidays
  • High-demand periods
  • Pre-order releases

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

2. Shipping Times

Estimated shipping times depend on your location and shipping method selected at checkout.

Domestic Shipping (United States)

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days

International Shipping

  • Delivery times vary by country and carrier
  • Customs processing may cause additional delays

Shipping estimates are not guaranteed.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Package weight
  • Destination
  • Shipping method selected

Promotional free shipping offers may be available during certain periods.

4. Tracking Orders

Once shipped, customers will receive tracking information via email or SMS (if provided at checkout).

Please allow up to 48 hours for tracking updates to appear.

5. Incorrect Addresses

Customers are responsible for entering the correct shipping address at checkout.

RBE STUDIOS is not responsible for:

  • Orders shipped to incorrect addresses provided by the customer
  • Lost packages caused by address errors
  • Additional shipping costs due to returned packages

If you notice an address mistake, contact us immediately before your order ships.

6. Lost, Stolen, or Delayed Packages

Once a package has been handed to the shipping carrier, RBE STUDIOS is not responsible for:

  • Lost or stolen packages
  • Delivery delays caused by carriers
  • Weather-related shipping issues
  • Customs delays for international orders

If your package is marked as delivered but cannot be found, please contact the shipping carrier directly.

7. Pre-Orders

Items listed as pre-orders may require additional production and shipping time.

Estimated shipping windows for pre-orders will be stated on the product page. By purchasing a pre-order item, you understand and accept potential delays.

8. International Duties & Taxes

International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.

RBE STUDIOS is not responsible for these charges.

9. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the damage
  • Photos of the packaging

We will review the issue and determine an appropriate resolution.

10. Contact Information

For shipping-related questions or support, contact:

RBE STUDIOS
Dallas, Texas, USA
Email: Youloverbestudios@gmail.com